AI support that proves itself before it talks to your customers
ActDesk evaluates itself on your actual store data and shows you exactly what it can handle — before a single customer sees it. Trained on your Shopify store in 5 minutes. Unlimited AI from $49/mo.
Founder Club: 100 spots, 40% discount for year one
See it handle a real cancellation
ActDesk checked order status, verified it hadn't shipped, cancelled through Shopify's API, and issued the refund — automatically.
Go live with confidence — not a leap of faith
Install in 30 seconds. Your AI proves itself before it talks to anyone.
Install in 30 seconds
One click from Shopify App Store. ActDesk reads your products, policies, and FAQs automatically.
30 secondsAI evaluates itself
ActDesk generates test questions from YOUR store data, scores its own answers, and shows you exactly where it’s confident — and where it’s not.
Readiness scorecardYou choose what goes live
Topics above the confidence threshold auto-respond. Everything else escalates to you with full context. Adjust anytime.
You’re in controlNo other AI support tool tests itself on your data before going live. ActDesk does.
Predictable pricing. Unlimited AI.
Every plan includes unlimited AI conversations. No overages. No surprises.
50% of your tickets resolved automatically in 30 days — or your money back.
Solo founders handling support themselves
Growing brands with a small CS team
Established brands on Shopify Plus
All plans include: Unlimited AI · Readiness scorecard · Per-topic routing · No per-ticket fees · Cancel anytime
Gorgias charges $0.90 per AI resolution. Intercom charges $0.99. We charge $0. It's included.
Common questions
Before going live, ActDesk runs a self-evaluation on your actual store data — testing itself on order tracking, product questions, returns, and more. You see the confidence score for each topic and choose which ones go live. Topics the AI isn’t confident about get escalated to you. It never guesses.
The Pro plan lets you customize the AI’s persona, tone, and voice. It responds the way you would — trained on your specific products and policies. Not generic, not robotic.
You set the guardrails. Cap refund amounts. Restrict which actions the AI can take. Every action has an audit trail. The AI only acts within the boundaries you define.
Install takes 30 seconds. ActDesk reads your store data directly — nothing to migrate. Most merchants switching from Gorgias save $500+/mo because we don’t charge per AI resolution.
That’s exactly why we built the readiness scorecard — so you see proof, not promises. Try it on our live test store right now. And if ActDesk doesn’t resolve 50% of your tickets in 30 days, you get your money back.